*Please note that our Express Delivery service delivers on Monday to Friday only. Orders placed using Express Delivery after midday on Friday or over the weekend will be delivered on the following Tuesday.
Shipping policy
Delivery and Shipping
At Keto-Pro, we dispatch orders Monday-Friday, except Bank Holidays. We will endeavour to ensure all parcels are delivered by the time-scale shown below, but we cannot be held responsible for any parcels that are delayed due to adverse weather conditions, which is unfortunately out of our hands. We can only apologise in advance for this, and will try our best to notify you of any delays.
We are working on adding more destinations to this list. If you are in a different country and would like to place an order, please email info@theketopro.com and we'll see what we can do!
Due to import restrictions, we are currently unable to send animal-based products to some overseas locations. If you live in one of these locations and attempt to order such products, you will be prompted at checkout to remove them from your basket. We apologise for any inconvenience - unfortunately this is out of our control.
UK Delivery (excluding Northern Ireland)
| TIME | COST | |
|---|---|---|
| FREE Delivery for orders over £60.00! | 2-3 Days | FREE |
| Reduced Express Delivery for orders over £60.00! | Next Day* | £1.99 |
| Standard Delivery on orders under £60.00 | 2-3 Days | £3.99 |
| Express Delivery | Next Day* | £4.99 |
UK Express Delivery parcels are shipped by DHL, which offers an excellent and reliable service.
- Next Day Delivery (if order is placed by midday)
- Email tracking updates
- SMS tracking updates (if mobile number is provided)
- The option to leave your parcel in a safe place
Northern Ireland
To keep our costs low for customers in Northern Island, we sometimes ship using Yodel.
| TIME | COST | |
|---|---|---|
| Standard Delivery (Royal Mail) | 2-7 Days | £3.99 |
| Express Delivery (FedEx) | 2-3 Days | £19.99 |
EUROPE ZONE 1
France, Germany, Republic of Ireland
| TIME | COST | |
|---|---|---|
| Orders below €120 | 5-7 Days | €29.99 |
| Orders €120 and over | 5-7 Days | €17.99 |
EUROPE ZONE 2
Finland, Netherlands, Italy, Poland, Portugal, Sweden
| TIME | COST | |
|---|---|---|
| Orders below €150 / zł 650/ kr 1600 | 5-7 Days | €38.99 / zł 165 / kr 425 |
| Orders €150 / zł 650 / kr 1600 and over | 5-7 Days | €28.99 / zł 125 / kr 325 |
EUROPE ZONE 3
Austria, Czech Republic, Estonia, Malta, Switzerland
| TIME | COST | |
|---|---|---|
| Orders below €175 / Kč 4200 / CHF 160 | 5-7 Days | €45 / Kč 1150 / CHF 45 |
| Orders €175 / Kč 4200 / CHF 160 and over | 5-7 Days | €35 / Kč 850 / CHF 35 |
EUROPE ZONE 4
CROATIA, GREECE, HUNGARY, NORWAY, SLOVENIA
| TIME | COST | |
|---|---|---|
| Orders below €200 / £175.00 (NO) / 80000 ft | 5-7 Days | €60 / £55.00 (NO) / 24000 ft |
| Orders €200 / £175.00 (NO) / 80000 ft and over | 5-7 Days | €45 / £40.00 (NO) / 17500 ft |
AUSTRALIA
| TIME | COST | |
|---|---|---|
| Orders below $400 AU | 5-7 Days | $125 AU |
| Orders $400 AU and over | 5-7 Days | $85 AU |
CANADA
| TIME | COST | |
|---|---|---|
| Orders below $375 CA | 5-7 Days | $115 CA |
| Orders $375 CA and over | 5-7 Days | $75 CA |
NEW ZEALAND
| TIME | COST | |
|---|---|---|
| Orders below $450 NZ | 5-7 Days | $135 NZ |
| Orders $450 NZ and over | 5-7 Days | $95 NZ |
SOUTH AFRICA
| TIME | COST | |
|---|---|---|
| Orders below £200.00 | 5-7 Days | £59.99 |
| Orders £200.00 and over | 5-7 Days | £39.99 |
UNITED ARAB EMIRATES
| TIME | COST | |
|---|---|---|
| Orders below 1000 AED | 5-7 Days | 250 AED |
| Orders 1000 AED and over | 5-7 Days | 200 AED |
UNITED STATES OF AMERICA
(please read the important message below)
Due to US Customs restrictions, we are currently unable to ship orders of over £575.00 to the US ($775 at the time of writing). Please remove items from your basket to bring your order subtotal below this amount.
| TIME | COST | |
|---|---|---|
| Orders below 1000 AED | 5-7 Days | 250 AED |
| Orders 1000 AED and over | 5-7 Days | 200 AED |
